Privacy policy.

Fit House Studios ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our web app, operated from our single location in Nipomo, California.

By using our website or app, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number.

  • Account Information: If you create an account, we may collect login credentials and preferences.

  • Appointment Details: Class bookings, session history.

  • Payment Information: If you make purchases, we may collect billing information (processed securely through third-party providers).

  • Device & Usage Data: IP address, browser type, device information, and usage statistics (via cookies and analytics tools).

2. How We Use Your Information

We use your information to:

  • Schedule and manage Pilates and fitness classes and appointments.

  • Communicate with you about bookings, updates, or promotions.

  • Process payments for services.

  • Improve our website and app performance.

  • Comply with legal obligations.

3. Sharing of Information

We do not sell your personal information.

We may share your information with:

  • Service providers (e.g., booking software, payment processors).

  • Legal authorities when required by law or to protect our rights.

All third-party providers are required to maintain the confidentiality of your information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to analyze website traffic, improve user experience, and remember preferences. You can control cookie settings through your browser.

5. Your Privacy Rights (California Residents)

As a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect and why.

  • The right to request deletion of your personal information.

  • The right to opt out of the sale of personal data (we do not sell data).

To make a privacy request, please contact us at info@fithousestudios.com.

6. Data Security

We take reasonable measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

7. Children's Privacy

Our website and app are not intended for children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact info@fithousestudios.com.

Terms of Service & Waiver.

Welcome to Fit House Studios ("we," "our," or "us"). By accessing or using our website, mobile app, or participating in any class, session, or program, you ("you" or "user") agree to the following Terms of Service and Liability Waiver.

If you do not agree to these terms, please do not use our services.

1. Services Provided

We offer Pilates classes, private sessions, and fitness-related programs at our physical location in Nipomo, California. We may also provide digital content, scheduling tools, and communication through our website or app.

2. Eligibility

To use our services, you must:

  • Be at least 18 years old or have consent from a parent or guardian.

  • Be physically able to participate in fitness activities (see Health and Medical Disclaimer below).

3. Bookings, Cancellations & Payments

  • Classes must be booked in advance through our site, app, or at the front desk.

  • Cancellations must be made 12 hours in advance to avoid charges.

  • All payments are non-refundable unless otherwise stated.

  • We reserve the right to cancel or reschedule classes at our discretion.

4. Health and Medical Disclaimer

By participating, you represent that:

  • You are in good health and capable of safely participating in physical exercise.

  • You have consulted your physician before beginning any exercise program if you have any pre-existing conditions.

5. Assumption of Risk & Waiver of Liability

By participating in any class, program, or use of equipment at Fit House Studios, you acknowledge and agree:

  • Assumption of Risk: You understand that physical exercise involves inherent risks of injury or illness, including but not limited to muscle strain, sprains, or more serious conditions. You voluntarily assume full responsibility for any risks, injuries, or damages.

  • Waiver & Release: You release, waive, and discharge Fit House Studios, its owners, employees, and instructors from any and all claims, liabilities, demands, or causes of action, known or unknown, arising out of or related to your participation in any services provided.

  • Indemnification: You agree to indemnify and hold harmless Fit House Studios from any claims made by third parties resulting from your conduct.

6. Code of Conduct

We are committed to providing a safe, respectful, and inclusive environment. By using our services, you agree to:

  • Follow all staff instructions.

  • Treat instructors and fellow clients with respect.

  • Refrain from any disruptive, inappropriate, or unsafe behavior.

Violation of these terms may result in suspension or termination of access.

7. Intellectual Property

All website/app content including logos, class content, and materials are the property of Fit House Studios and may not be copied, distributed, or reproduced without permission.

8. Modifications

We may revise these terms at any time. Continued use of our services after changes constitutes your acceptance of the updated terms.

9. Governing Law

These terms are governed by the laws of the State of California. Any disputes shall be resolved in the courts of San Luis Obispo County, California.

10. Contact Information

If you have any questions about these terms or your experience with us, please contact us.